Privacy Policy

1. Scope

This policy applies when you visit this website, request a quotation, upload drawings or contact us through the channels shown on the website. Third-party sites are governed by their own privacy terms.

2. Information we collect

• Contact and company details, including name, company, business email, telephone and country or region.
• Project details, product requirements, expected volume, drawings, spreadsheets and other files you choose to upload.
• Technical and security data, including visit time, referring page, browser type, irreversibly hashed network identifiers and necessary security logs.
• Quotation status, assigned personnel and business follow-up records.

3. How we use information

• Assess manufacturability, prepare quotations and respond to enquiries.
• Coordinate engineering, sales and quality follow-up.
• Send confirmations and project-related communications.
• Protect the website against abuse, attacks and repeated submissions.
• Meet legal, audit, quality traceability and dispute-resolution obligations.

4. Sharing and service providers

We do not sell personal information. Information may be processed by authorized employees and service providers bound by confidentiality where necessary for the purposes above. We may disclose information when legally required or necessary to protect legitimate rights.

5. Retention

Ordinary enquiries that do not lead to a transaction are generally retained for no longer than three years. Contract, quality traceability and legally required records are retained for the applicable contractual or statutory period, then deleted, anonymized or lawfully archived.

6. Security

We use access controls, password hashing, login protection, audit logs, encrypted transport, private file storage and backups. No internet transmission is absolutely secure; we continue to improve safeguards according to risk.

7. Your rights

Subject to applicable law, you may request access, correction, completion or deletion of information, withdraw consent where processing is optional, or ask for an explanation of our practices. We may verify identity and company affiliation before acting.

8. Cookies and analytics

The website may use cookies or similar technologies required for interface preferences, secure administration and basic traffic measurement. Enquiry data is not used to build unrelated advertising profiles.

9. Changes

We may update this policy as our services or legal obligations change. Material changes will be highlighted and the date above will be revised.